Technical Account Manager

Location

London

Apply by

2020-03-09

Benify started in 2004 with three friends in Sweden who developed an HR technology solution that would reinvent how modern employers engage with their employees. Today, Benify has over 1,500 customers and over 2 million users worldwide. As a result of our recent international growth and continuous expansion, we are now looking for an ambitious and entrepreneurial Technical Account Manager to join our team in London. We offer you the chance to work in a fast-paced, innovative and entrepreneurial environment for a global HR tech company. We currently have a 97% customer retention rate, but we believe you can help us raise that figure to 100%. Sound like something you can help us do? We want to hear from you!

ABOUT THE POSITION
As Technical Account Manager, you will primarily work in the UK market, building long -lasting relationships with our UK based clients. With a genuine willingness to deliver value to our clients, you will help clients with their day to day challenges and solve incoming issues such as configuration and updates. Once you’re up and running, you will build, create and update content for our award-winning portal as well as work on communication campaigns. Using your technical expertise and high customer focus, you’ll help us deliver value to our customers to ensure their satisfaction and renewal of their agreements. Last but not least, you will maintain communication between key stakeholders within Benify, such as Sales, IT and Marketing as well as with our partners, clients and suppliers.

WHO ARE YOU?
You are self-starting, ambitious and have the following:

  • At least 2 years work experience in a customer contact role, such as Client Success Manager, Sales, Account Manager.
  • Knowledge of U.K. benefits market.
  • Previous experience and genuine technical interest in problem solving.
  • A background in tech, HR, compensation & benefits. Previous experience with benefits technology is a plus.
  • Fluent English speaker.

APPLICATION
Sound like a good match? Apply today by sending in your CV and/or your LinkedIn profile using the application form below. Applications will be continuously reviewed as they are received, and the posting may close before the last application date. We look forward to hearing from you!

Practical information:
Location: London, UK
Last application date: March 9th 
Contact person: Hannah Steele, Manager of Talent Acquisition, Hannah.steele@benify.com 

ABOUT BENIFY
Benify offers the world’s leading global benefits management technology. Our solution helps employers create an exceptional benefits and rewards experience while reducing benefits administration, automating processes, radically improving the communication of their employee value proposition and ensuring better data governance and management of benefit and reward costs.

Our award-winning solution is truly mobile; our portal and employee app have reinvented the way modern employers engage with their employees. Our highly customisable portal offers an in-built data mapping tool as well as powerful filtering capabilities. The easy to use communication engine allows HR professionals to connect with end-users at various touchpoints easily. With this, our clients can ensure personalised communication with their employees.

Our multinational clients have the unique challenge of administering benefits across multiple countries, multiple time zones and even multiple languages. The solution lies in a global-but-local approach: Benify’s flexibility helps organisations meet local challenges and scale their global offering.

Benify’s journey started in 2004 with three friends in Sweden. Today, Benify is a truly independent, flexible and agile technology company with 1,500+ customers and over 2 million users around the world.

 

Apply

Ad has been closed and it is no longer possible to apply.