User Researcher



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As a fast growing SaaS company we have revolutionized the HR-industry with our award-winning Global HR software solution. Helping our clients attract and reward their employees is something we at Benify are really passionate about. Through our tailormade platform we make sure that it’s not just simple to onboard new colleagues digitally, but it’s simpler than ever to keep a personal communication and offer attractive benefits to your employees. 

So far we have helped more than 1700 businesses all over the world, including Klarna, Coca-Cola and Boston Consulting Group, to change their way of offering benefits and communicating with their employees. As a Benifyer, you get the possibility impact not only our clients’ internal HR-processes but also their employees’ wellbeing. 

As we are continuously growing both in the Nordics and on the global market, we need to strengthen our UX department with a User Researcher. Are you keen on being a specialist in your area and have an important role in understanding existing and future user needs? Then this is the job for you! 

Your role as User Researcher 

You will work broadly across our business, observe users and provide valuable user insights for our product developmentYou will become an important part of UX-department, working closely together with talented people from Tech, Product and UX. On a daily basis you will curiously dig into problems and turn observations into usable insights.  

What you will do:  

  • Plan and perform end-user study using eg. prototypes, observations, interviews, surveys or other quantitative research methods.  
  • Document end-user needs using UX methods such as; personas, user journey and story boards.  
  • Document, coordinate and communicate insights and user needs to our cross functional product development teams .
  • Perform end-user evaluation on mock-ups. 
  • Continue to develop Research processes and guidelines. 
  • Shape the design culture at Benify and share knowledge by participating in different workshops, internally and externally. 

Who are you? 

You probably think UX is the greatest thing ever invented, like being a specialist and stay updated on what’s new in the area. Since this role includes analyzing data and translating this into usable insights – you have an analytical mindset. You will meet with our users, clients and internal stakeholders as well as working close with peers within product and tech so therefore we believe you have strong communication and collaboration skills, not afraid to lead a workshop and ability to build trust within the organization.  

You profile:  

  • Relevant education in UX, ex. Industrial Design Engineering  
  • Experience from common UX research procedures like personas, card sorting, interview techniques etc.  
  • Fluent language skills in both Swedish and English  
  • It’s a bonus if you have worked with the tool Motomo  
  • If you can send us a portfolio/samples where you documented your work processes, we will be extra interested in your application.   

What's in it for you? 

The UX-department is growing. Right now, we're building up the team and everyone who joins at this point, will have an important role in shaping its future. If you are eager to join a department still shaping its processes and want to contribute to this journey ahead, this is the job for you.  You'll join a growing company with a lot of fun and talented colleagues and interesting challenges ahead! 

Sounds interesting? Apply today!  

Start: As soon as possible,

Extent: Full time, 100% 

LocationFörsta Långgatan 17, Gothenburg Office 

Questions? Contact Sofia Johansson, HR & Talent Acquisition or Head of UX  However, we don't accept applications via email and prefer that you apply via our career page.

Applications with portfolio/work samples will be prioritized 


The link to your LinkedIn profile can be found here

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