Administration and Operations Specialist - Vilnius

Become our new Administration and Operations Specialist @ Benify
At Benify, we know that success is not a one-person show. We are on this journey together, which means we succeed together. Every Benifyer strives to do their best and works with high energy and a can-do attitude. We bring people together not only to have our own amazing workplace but also to change workplaces around the globe for the better - and, of course, to have fun doing it. We are proud of our culture at Benify, and we are sure you will be too. Join us and make a difference as our new Administration and Operations Specialist.

We are now looking for an Administration and Operations Specialist (m/f) who will play a key role in our Vilnius office. Approximately 50% of your duties will consist of various clerical and administrative tasks, such as coordinating invoices, managing office supplies, onboarding new staff, coordinating events, and the like.

50% of the duties will consist of providing hands-on support to our clients in processing client files and many other areas of daily operations, and being a key player in making sure everything runs smoothly.

Your typical administration work day will consist of:
- Being the first person to greet our guests and team members
- Organizing office supplies and equipment
- Helping plan events, celebrations, and Benify conferences
- Assisting staff with office matters
- Processing invoices and paperwork
- Assisting with the smooth onboarding of new Benifyers in Vilnius

Uploading files and managing payroll:
- Checking and uploading payroll files on a regular basis
- Review recurring tasks with deadlines
- Investigate why a user file error occurred upon customer request and respond to the customer via email in Jira Service Management
- Have the opportunity to mentor less experienced colleagues as you gain more knowledge/expertise

As a Benifyer, you will receive
At Benify, you'll have the opportunity to work in an organization where everyone contributes to our success, where everyone helps each other, and has fun doing it. We know that it's our people who make Benify successful and who help us grow. We do not just welcome your ideas; we encourage them. Your development depends on you - your own initiatives, goals, and curiosity are key to how far you can go at Benify. We are passionate about our work and succeed together! Since we work with employee benefits, incentives, and perks are naturally an important part of working at Benify. Find out more about our culture by visiting our Instagram.

To enjoy the role, we believe you have
To be successful in this role, we see that you have a solution-oriented mindset, analytical skills, the ability to prioritize, and a strong commitment to quality. You also have a positive attitude and always put the customer first. You have a high level of commitment and enjoy taking responsibility for your work. We see that you have good communication skills as you will be doing a lot of internal and external collaboration.

We also see that you bring the following with you :
- Relevant work experience as a Customer Support Specialist, Administrator or similar
- Experience working with different types of systems, with files and troubleshooting issues
- A Bachelor's degree in business administration or systems science, finance, economics, or equivalent is a plus
- Fluency in English and Lithuanian, both verbal and written

Practical Information
Location: Vilnius, Lithuania
Start date: As soon as we find the right candidate
Scope: Full-time, 100%
Salary: from 1100 Euro gross

Does this sound like something for you?
Apply by submitting your CV and/or LinkedIn profile via the application form below. We will review applications on a rolling basis and may hire someone before the application deadline.